Review by
Kimberly T.
Stars:
2.0
on
2015-05-13
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Steven Lemieux was my dentist for at least 10 years. I always thought he did a pretty decent job until I had my second partial made by him. When it came in, I went to his office and when he showed it to me I was surprised with how full the palate was. It was an upper partial and I had only a lower before that. With nothing to compare it to I left his office figuring I would try to adapt. And of course he had told me if there were "any" problems, to just return and he would take care of me. I had no reason to distrust him ever so I went home and tried to get used to it. I found it very uncomfortable. I returned to his office after a couple weeks and he proceeded to grind the palate portion down but it never fit correctly after that. I really think he ground too much of it off for it to ever work without putting major fixadent on it. It is not in line with my other teeth and it looks retarded to me. The color does not match at all. I called his office back twice and his office didn't return my call either time probably because I stated on the voicemail that I still had issues with the partial. The partial is embarrassing. It is one of the two very front top teeth. Very noticeable. I feel like I totally wasted over $600 for something I wish I didn't have to wear. But I am in no position to pay for another. I hate it. It depresses me.
Then I got a tooth infection. A horribly painful one. When I called the office they wanted me to come in and be seen. I found that very unreasonable because I could barely talk on the phone without crying. I was in an extreme amount of pain. So I refused to come to the office. It's not like I had ever abused our dentist/patient relationship before. I think he had prescribed me antibiotics half a dozen times max in 10 years and every other time he has not required me to come to his office first. He has made two partials for me. Deep cleaned my teeth a few times. I had in fact paid for part of one deep cleaning and when it was done I decided to prepay for the other quadrants in advance. But when I was ready to have it done his secretary's tried to say they had no record of my payment (credit). He luckily remembered me paying and said he would go ahead and finish the job. But I never made it in to get the rest done. So actually he owes me a few hundred. But back to this toothache... He called in a script for 4 antibiotics. My boyfriend brought them home to me and I was like "what the heck?" So I called the office and they finally called and corrected it after denying it was their wrongdoing. But I was a few hours late on taking another scheduled dose by the time he phoned them in again. It was not very professional of him. In the meantime I emailed to him a picture of my face. That way he could see I was not trying to pull something dishonest on him. When he saw the picture he said "you need to go to the ER immediately" then I said "it seems to be getting better sir. But he said to me "you need to go to a dentist that can deal with caring for a gum disease". So right in the middle of this infection he is dumping me cause he doesn't want to deal with me anymore. I told him that I felt very mistreated. That he could at least wait until I was over the infection. But he refused and there was nothing I could do to change his mind. Not only was I trying to deal with a very bad infection but now he wants me to deal with finding another dentist on top of everything else. I decided then that I was finished with him no matter what. My conclusion is this... He knew he was gonna be out $600 because I was not satisfied with the work he did on my partial. I did not like the way he treated me and felt his staff were very unprofessional. I guess if everything goes perfect he is ok. But don't rock the boat or you will be thrown overboard cause he won't like it. That's not the way to be when you are a professional. No way!
Sincerely Not Satisfied,
Kimberly T.
About Front Desk: very unprofessional. poor record keeping. never return calls. rude on the phone.
out of 5 stars
