Review by
Smiling Patient
Stars:
1.0
on
2013-11-04
Link
Facilities:
Service:
Painless:
Results:
Cost:
I recently switched dentists after moving to Saint Louis. After reading reviews online I picked out Dr. Simokaitis's office. The experience has been awful. The woman who runs the front desk is totally incompetent and rude. I've tried twice now to make an appointment. The first time I called at 12:55PM, she answered and told me to call back another time, since she didn't want to enroll new patients.
So I waited a week and called. Same woman answers, asks for my last name. I tell her my last name, on which she promptly 'corrects' me, telling me that my own last name is incorrect. I then ask to make an appointment, upon which she tells me that they're waiting for the mail before they can enroll new patients. "Call back some other time."
I don't know what is going on in this office, but the staff answering the phones are completely incompetent. Save your time and go elsewhere...anyplace else.
About Front Desk: Incredibly rude office staff. I've never had a more unprofessional encounter than at Dr Simokaitis's office.
out of 5 stars
