Unfortunely my son was unable to see the dentist because the office staff was so rude. We had cancelled 3 appts., all three very important reasons such as my mother's death. The office would not allow us to reschedule although 2 out of the 3 appointments were cancelled 48 hours ahead of time. We had to call each day to see if there was any time available and after 3 weeks of doing this there was never an open time to come in. My son has severe issues with his teeth and the medical insurance will pay. I am sure the dentist is excellent but we will never know due to the receptionists.