Read review posted by Laura on April 21, 2015, 9:20 p.m. for Dr. David Shapter - Dentist

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Read review posted by Laura on April 21, 2015, 9:20 p.m. for Dr. David Shapter - Dentist

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Dr. David Shapter DDS Pediatric Dentistry - Dentist

1.5 based on 7 reviews

out of 5 stars

Erie, PA

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Review by Laura Stars: 1.0 on 2015-04-21 Link

Facilities:

Service:

Painless:

Results:

Cost:

I took my 2 year old daughter to her first dentist apt on Tuesday April 21,2015. Most of the staff was GREAT! When the Dentist came in, his nurse said to me "the dr will come in and talk to Layla (my daughter) and joke with her. Just let him talk" ok...seems normal enough. When my daughter started crying when he insisted she was held down by the nurse instead of me I put my hand on my daughter and told her "it's ok, he's just counting your teeth, 123,123) HE then tells me to stop talking so she can listen to him. I was quiet because I wanted my daughter to get her teeth checked. When I thought he was done, she was still crying, so I told her "it's OK baby, he is all done" at this point he ripped his mask off, and stormed away telling the nurse "I am done! You deal with her!" He walked about 5 feet away and I asked why? I was just trying to comfort her, she was scared. And he yelled at me saying "he's not mad at her," and "she was not afraid of him, she was afraid of the tool" After he left, I told the nurse that it was unacceptable and she agreed and got the manager, The manager freely admitted that they often have this problem and when I asked to file a complaint, she said she would handle it. I insisted on writing it down and I insisted on having HER bosses number so I could go above them in she refused. While walking out the nurses apologized and said this happens all the time!

About Hygienist: The poor girls that work there are so sweet and seem to be afraid of him. This was my 2nd visit and the 1st time i spelled his name wrong (not on purpose) and he yelled at his nurse and said she should have caught it! Even though it was a paper for my daughters school and she never seen it!

Hygiene time: 10

My Experience:

Duration: 1hr

I know this doctor: 6 months