Review by
garbanzofoote
Stars:
5.0
on
2012-02-10
Link
Facilities:
Service:
Painless:
Results:
Cost:
I transferred from an office that did not have very good customer service. At my previous orthodontist office, four of my top front brackets popped off, and they advised just to keep my next appt a week and a half away. We went looking for a different office, and are very happy with Drakes!! They go well above and beyond customer service. Any problems I have, they almost always take care of immediately. At my previous office the receptionist advised me on a couple occasions to cut my own wire when it was poking; Drakes has always taken care of it ASAP. Both Dr Drake's are super sweet, very friendly, and make me feel very comfortable! Lisa at the front desk is wonderful - very cheerful and helpful. Laura was wonderful in helping me figure out what to do - without pressure, and helped me transfer to this office. I'm extremely glad and grateful that I transferred to Dr. Drakes! All of the dental assistants are exceptional. I really appreciate their customer service and office ambience, especially after such a unpleasant experience with my former orthodontist. Don't make the same mistake I did - go to Dr Drakes to begin with! I wish I had!!!!
out of 5 stars
