Read review posted by Smiling Patient on Sept. 27, 2016, 7:33 p.m. for Dr. Christine Wenrick - Dentist

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Read review posted by Smiling Patient on Sept. 27, 2016, 7:33 p.m. for Dr. Christine Wenrick - Dentist

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Dr. Christine Wenrick DDS Christine R Wenrick DMD - Dentist

4.0 based on 4 reviews

out of 5 stars

Clarksville, TN

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Review by Smiling Patient Stars: 3.0 on 2016-09-27 Link

Facilities:

Service:

Painless:

Results:

Cost:

Dr. Wenrick is very knowledgeable and good at what she does. The office is a very beautiful and relaxing place and me and my family were patients of hers for the past 6 years. However, in the past 2 years she has had a high turnover of her entire office staff. Every time we go in it's someone new and the staff have become down right rude. My daughter was in there just recently and said the front desk person was arguing with someone on the phone and she could hear them while she was being treated in the dentist chair. Then they got angry because she could only come in on a Tuesday or Friday due to her college schedule. We have also had constant issues with insurance. They have overcharged us multiple times. The last straw was when they sent out a mass email to all of their patients, in one large group. They just gave everyone's personal email's out, because it was a group email it was all listed right there for all to see. A complete break in patient confidentiality. We have stopped seeing her and when I called to have our records transferred to a new dentist the staff that took my call wanted to question me as to why we were changing, I said it was personal reasons and they kept pushing and eventually got upset and hung

About Front Desk: Extremely rude. Actually hung up on me after getting upset because I said I could only do a follow up on either a Tuesday or Friday. Every time I went in I had issues with the staff over insurance as well. They have overcharged me more then once.

Front desk:

Hygiene rating:

About Hygienist: Last cleaning I had it hurt so bad that I made a decision to see someone else for cleanings and just return to Dr. Wenrick for actual dental work.

My Experience:

Duration: 45min

I know this doctor: 6 years