Dr. Van Lanen and the entire staff are very pleasant and they help you feel at ease. Dr. Van Lanen talks to you and not at you and explains fully and in laymans terms what you need done in order to help you make an intelligent decision. Furthermore, he takes the time to explain what he is doing at the time he is doing it leaving you with the feeling of being in control of the procedure being preformed on you. I highly recommend him.