Read review posted by AB on Sept. 17, 2014, 7:36 p.m. for Dr. Marshall Kurtz - Dentist

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Read review posted by AB on Sept. 17, 2014, 7:36 p.m. for Dr. Marshall Kurtz - Dentist

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Dr. Marshall Kurtz DDS Danbury Oral & Maxillofacial - Dentist

3.0 based on 8 reviews

out of 5 stars

Danbury, CT

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Review by AB Stars: 1.0 on 2014-09-17 Link

Facilities:

Service:

Painless:

Results:

Cost:

Once I got into the operating room I then waited an additional 45 minutes before being seen by Dr Kurtz. When Dr Kurtz finally arrived we discussed options for my procedure. While preparing for the procedure I had an adverse reaction to the "laughing gas" and asked if we could use anesthesia. Even though I was dizzy due to the "laughing gas", Dr Kurtz told me that in order to receive anesthesia I would need to walk down the hall and immediately pay an additional $300. When I asked to call my husband in the waiting room to grab my wallet as I was still feeling dizzy, Dr Kurtz refused and told me that I was wasting his time. He told me that I must be dizzy due to taking drugs before coming to his office and that I was a grown woman and could handle this without my husband's help. After completing the procedure with only Novocaine I was given extremely minimal instructions for recovery care and no follow up appointment was made by the staff. After speaking with my insurance company to voice my concerns about the billing, I learned that Dr Kurtz improperly billed them for procedures that I did not have and I was overcharged as well. I would not recommend anyone to visit Dr Kurtz and I will be following up with another oral surgeon.

About Front Desk: My overall experience with Dr Kurtz and his front desk staff was horrendous. It began with my appointment being cancelled just days prior to the scheduled date. As soon as I arrived on the date of my new appointment I was forced to pay for 100% of my services without an invoice. The receptionists were extremely rude when I questioned this and refused to let me clarify the services that would be performed with the doctor.

Front desk:

Hygiene rating:

About Hygienist: The dental assistant was very short with me and gave a condescending attitude.

Hygiene time: 90

I know this doctor: 1 year