8/12/2015
As a health professional, I am very observant about the small details that make a patient's dental or medical experience safe, comfortable and efficient. I am also aware that medical and dental visits can be "triggering" for people who suffer from PTSD, or for those may have not been diagnosed with this condition, but may come with a significant history of trauma or abuse or anxiety. Dr. Travelle and his team provide service that is in synch with Trauma Informed Care. They are all very kind, compassionate , friendly, warm and welcoming. They offer choices that help patients feel a modicum of control. They explain every procedure with clarity and as much detail as you want. They assure that any pain will be attended to and managed.
Dr.Travelle is the only dentist I have seen who actually collaborates with the patient, shares and discusses the treatment plan and breaks down the cost of care. He truly practices patient centered care. I am also impressed by the cheerfulness of the staff, from Mignon at the front desk to each of the dental assistants/hygienists. Dr. Travelle treats everyone on the team in a kind and respectful manner, and they treat each other the same way.
The workmanship of the crowns I had was great
About Front Desk: Super friendly, warm and professional, polite and human. Great on the phone, wonderful in person. Helped me work out an insurance issue, easy to reach for rescheduling, very accommodating. RARE to find this kind of quality lately!
Front desk:
Hygiene rating:
About Hygienist: Fabulous! They are all gentle, friendly knowledgeable, professional, quick, skilled and thorough.
Hygiene time: 30
I know this doctor: one year
out of 5 stars
