Everyone in Dr Loev's office is VERY helpful and friendly, warm and welcoming. I have one concern though. I had 2 cavities filled by Dr Loev, and when he gave me a shot in my jaw I felt a really sharp pain that left my jaw sore for the next four days! I have had wisdom teeth pulled and other cavities filled and I have never felt a pain like this from a shot before. I am VERY hesitant to return because of this.