Dr. Gutierrez and his office staff made my entire experience very enjoyable. A crown which had been done by a different dentist, had fallen out and taken a piece of my tooth with it. This made me extremely uncomfortable and self-conscious. Dr. Gutierrez's office manager was extremely kind and got me in the very next day. Dr. Gutierrez took what was otherwise a very upsetting experience and turned it into a positive. He not only fixed the crown, but improved upon it to make sure it would not fall out again. I can't be more thankful to Dr. Gutierrez, and all in all he made an emergency one of my best dental experiences.