Do not go to this dentist as he is arrogant, moody, difficult to get along with, expensive and will not listen to his patients. He did an absolutely horrible job on my 5-tooth bridge. He didn't have a problem charging over $5,000.00 for it, but refused to let me view it on the mold before he cemented it in so that I could make sure it looked alright. He promised he would place the bridge temporarily, but then did not live up to his word. One of the teeth looks like a piece of corn and he refused to fix it. In retrospect, every time I saw this man for dental care, if I dared to ask a question, he got upset and told me he was the dentist and refused to answer my questions. If he answered them slightly, he got indignant because I had dared to ask him a question. I have gone to a new dentist who is going to repair the Bridge that Willoughby made so that it will appear normal. He also did a terrible job on a front porcelain filling as the color does not match my tooth color and made a cap in the back of my mouth too short and too dark.
About Front Desk: Nice. Dr. Willoughby demands perfection from his staff but doesn't give it himself.