Review by
Smiley122994
Stars:
1.0
on
2012-01-31
Link
Facilities:
Service:
Painless:
Results:
Cost:
BEWARE OF THE RUDE OFFICE MGR!!
When I called to schedule an appointment, The Office Manager, Billie, told me that they ARE an IN NETWORK provider with my Insurance company. I was so excited to finally have found a great office that took my Insurance. However, not too soon after the appointment, I received a bill stating that my Insurance did not cover the services in full. When I contacted my Insurance they stated to me that Dr. C is NOT in network!! After several attempts to call the office, I finally spoke w/ Billie (again) and the story had changed. They now ACCEPT the insurance but are OUT OF NETWORK. I attempted to inform her this is not what I was told prior to making the appointment. She became EXTREMELY RUDE & combative, called me a liar, began laughing and then disconnected the call. When I called back to speak w/ Dr. C, I was placed on hold for close to 1hr. I wanted to inform her of how her Office manager conducts business. I have NEVER been treated so poorly by a ""OFFICE MANAGER!!"" These offices state they care about their patients but I question their meaning of "care." Dr. C is amazing, so I wouldn't hesitate on making an appointment but I WOULD definitely contact my insurance prior to going!!
out of 5 stars
