I had just moved to town about 2 years ago and I was in tremendous discomfort. I am in the medical field also and I was impressed with the office immediately. The staff recognized the fact that it was an emergency and got me in to see Dr. Caiafa immediately. The doctor was very patient and explained my dental problem to me in plain English. He said I was in need of a specialist, and I was told I didn't have to leave the office to see his Oral Surgeon. With in one hour I was pain free and ready to resume my busy schedule. Having all dental specialties in one office is really convenient! My dental insurance was accepted in full and there were no financial hassles as I have encountered in the past with other less well run facilities. I remember a patient who was waiting to be seen ahead of me was a bit upset I was seen ahead of him, however, the staff was very courteous and professional and explained to her the severity of my discomfort. I remember the office even compensating her for car service so she could get to work on time. That really impressed me. They go above and beyond at this office and it should be recognized. I have since become a regular patient and look forward to my 6 month check-ups w/ Dr. Seid and Dr. Caiafa.