Review by
Smiling Patient
Stars:
2.0
on
2011-02-11
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Caiafa employs a very rude receptionist! His policy is to ignore what you ask for and impose on you what he likes to do, like unnecessary cleaning, ...etc. so they can collect some more money to cover their business expenses! When I made an appointment over the phone with the rude front desk person, and explained to her I need a post and crown procedure. After waiting for two hours in the office watching patients come and go I finally decided to ask when would be my turn! The answer was "you are next for cleaning!", but hey, "I never asked for cleaning, I need a post and a crown!", they answered "your insurance doesn't cover post and crown!! Wow, so they decide to make some money out of my insurance anyway by doing a routine cleaning I never asked for! I refused and left the office immediately! If this is how they treat a patient then you can expect what may come next!
out of 
