The worst experience I have had at a dentist in my 33 years of living. At my first appointment, last year, I waited 1 hour before being seen. The same thing happened at my follow up this year, and I had to reschedule (as I had to return to work before the Dr. could see me). I showed up a half an hour early for the rescheduled appointment, and found myself waiting another hour. The staff was unapologetic and rude from the front desk, to the dental assistant (who was defensive, rude and referenced "other patients" though there was noone else in the entire office), as was Dr. Kuznetsova herself. With no apology she simply said, "This is dentist office. What do you expect?". Terrible servic.
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