I am fairly phobic, and Dr. Pelts and her staff and facilities are the perfect solution. The environment is more spa like than scary dentist office. Her staff is as kind and gentle and actually caring - just like Dr. Pelts. I actually got a call the day of my appt (after they'd confirmed already) from the staffer who remembered how afraid I was when I made the appt. She called to see if I was okay and to reassure me. How amazing! Had my teeth cleaned for the first time in nearly 20 years - painfree and gorgeous!! I need some more work, but I completely trust Dr. Pelts. She was gentle, patient, reassuring and - she listens. She's wonderful. And - you get to watch movies while the work is being done! So excellent! I cannot say enough about how happy I am to have found Dr. Pelts and her staff. I will NEVER let this much time go between visits again. I feel completely at ease there. Really good people, good energy, and very professional. Also - all insurance is taken, payment plans available, and alt methods of payment. They are really a dream come true.