I have found my semi-annual cleaning visits to Dr. Apfel to be quick and relatively painless. Her dental hygienists are very agreeable and do their best to make you feel at home, and her receptionist is extremely helpful - even suggesting an oral surgeon for my wisdom teeth extraction. They accept my insurance (Guardian) and have helped schedule appointments around my coverage so that I don't have to pay anything out of pocket. The waiting room is a bit cramped, but that is New York City for you. Overall, I find the experience at Dr. Apfel's office to be as enjoyable as going to a dentist can be!