Almost every element of the experience with Dr. Howatt was hugely disappointing. The service was mediocre at best: the crown she fixed broke in half in less than two months. But worst of all is the fact that Dr. Howatt has major attitude. I had to remind her that I was a patient, a paying client and I disliked the treatment I received. Her reply on this was to direct me to follow her, so her secretary could make a new appointment for me. Eventually she redid the crown, without properly explaining to me how the new one would look. Every time I'd ask a question, she'd give me a raised eyebrow look. Eventually, the new crown came out looking very different -- a different shade and shorter than the rest of my teeth. She had me look in the mirror before adjusting the height of the new crown and it looked fine. However when she cemented the crown, she pushed it up and it became shorter.
I am very unhappy with the result: $1,400, plenty of aggravation and hours of discomfort later, I'm left with a discolored shorter front tooth. "The advanced dentistry you expect" and "Care and attention you deserve" on her card seem like a bitter joke. But I'd rather stay like this, than see this woman ever again, let alone, have her touch my face.
out of 5 stars
