Dr. Mark is a really nice person, but as a dentist he lacks basic skills.
1. Pain: Even something simple like cleaning can be painful. It takes him at least 10 tries before he inject anesthetic to do a root canal. Never careful when drilling. Drilled my interior cheeks on few occasions, which caused me pain for days when eating.
2. Money: Teeth straightening costs a good couple of thousands more than anywhere else. The results do not justify the money. I had to have it redone by orthodontist.
3. Privacy: Dr. Lee loves to chat about your teeth conditions with all of your family members (sister-in-law, spouse's cousins and God knows who else..) without your approval. It makes me really uncomfortable.
4. Facility & staff: both nice enough
5. Billing: I don't recall having any problem with it