I've been with Dr. Shay now for a year. I've been wandering among Cigna dentists who simply do not want to do any work since the Cigna insurance pay is not great. But Dr. Shay !!!!! WOW!! Dr. Shay began immediately, pulled out several bad teeth and then built me a beautiful set of 2 partial dentures that fit perfectly and look great. Here is a dentist who loves his work and wants so much to help his patients regardless of whether he is making gobs of money on them!!! The office is totally a pleasant experience. Carrie, his receptionist, is a wonderfully kind, caring, friendly woman. Dr. Shay is technically capable of handling all sorts of complex issues -- which was my case. He is also pleasant, explains to his patients, and is very accommodating. Definitely, if you are looking for a new dentist, do get to Dr. Shay's office!!!!