Dr. Stephen Curran DDS Andersons Dental Associates - Dentist
4.0 based on 6 reviews
out of 5 starsAbout Front Desk: One of the worst customer service experiences I have had. The receptionist is flat out rude, and I have always gotten a negative vibe from her. I missed a few appointments in my 30 yrs of going there, I'd say it's to be expected within a 30 yr span. But the last appt I made (and ever will make) was missed because I had to attend my Grandmother in law's funeral that died suddenly. They didn't give any reminder of my appointment so I completely forgot to call and tell them. When I called back they threatened to refuse treatment. My wife later called again to reschedule (this was her Grandma that just passed) and the receptionist decided to scold her for her involvement in my missed appointment. Talked down to her and made her cry, before she let up. We later cancelled all our future appts. I went to Dr. Crowley on N Bend Rd for my fist visit with any other dentist office in my life, and it was polar opposite of the atmosphere at Curran's office. Kind, friendly, and performed much more than I had scheduled, so I wouldn't have to come back for 6mths. I feel relieved to not have to deal with Dr Curran's office anymore.
About Hygienist: Hygienists were always good, but I got the feeling they feared Dr. Curran. In other words they were great when he wasn't around, when he was around they tended to share his impersonal demeanor.
I know this doctor: 30yrs