My son had his wisdom teeth pulled and that went well. Dr. Neimark is a good surgeon, but I have never been so frustrated with a doctor's office. Grace, his secretary is the worst. She definitely is incompetent at what she does. I can't even fax her or email her anything. I have a receipt that the service was paid in full. She promised that I would be reimbursed once she got the check from the insurance company, then said she forgot to charge me for the laughing gas...even when the receipt is marked 'paid in full.' I am still having to deal with her. My advice to anyone going to that office. Don't trust what she says and never, never pay up front thinking you'll get your money back. Wait if you have to to get an OK from your insurance company. I will never go back to that office.