I have been going to Dr Kaufman for 12 years. Dr Kaufman is very honest about problems, he does not recommend unncecssary procedures. His staff is very friendly and helpful with scheduling. My 2 boys feel very comfortable going to his office. They don't complain. My 8 yr old had his first cavity this year and he was very nervous going in, but skipped out saying "it didn't hurt a bit". He is a bit higher price than other dentists in the area, but worth it.