Office uses high pressure and phone solicitation to "remind" patients that a crown or other costly dental work is needed if you're "ready" to schedule. I am a middle aged woman who doesn't need to be pestered about having costly dental work done, especially while at work! Dispite this, staff are very sweet and kind. I suspect that staff dislikes phone solicitation for business as much as I dislike receiving the calls. My dental health is important however I am taking my costly dental work elsewhere and I will do it in my own time, on my budget.