Dr. Spector is so gentle and nice. He actually talks to you and asks how you feel and if you like the results. I've been to dentists that just do the work and walk out of the room without a single word spoken. All of the staff at Dr. Spector's office is extremely nice as well. The front desk always remembers my name and I rarely have to wait more than five minutes. I've never had a problem with billing either. I just told them my insurance and they made all the calls and filed all the paperwork.