About Front Desk: Great!

Front desk:

Hygiene rating:

About Hygienist: Too bad I have to go through the hygienist to get to a good dentist. Last visit was the worst. She didn't hardly even clean my teeth. The sloppiest work I have ever had. She didn't scrape below the gums, didn't buff all of my teeth and didn't floss them at all . And now I gotta pay for a cleaning as if I had one. Not only is this careless work, it is dangerous for my teeth. Her work has never been that thorough but it is atrocious as of late. Why does the dentist let her get away with this?

I know this doctor: 4 yrs