I had my regular checkup. Been a patient for a couple years. I've never had a problem with procedure or pain, but I only saw the dentist for a total of 2 minutes. This may have been because I could hear him in his office screaming at someone while my teeth were being cleaned. I was with my daughter and we could hear his entire conversation (with profanity). HIs rant went on for about 20 minutes with the f word. Not professional at all.
About Front Desk: They don't smile much, but are ok.