I went to Smiles NW for a standard cleaning and crown replacement 2014. I was told that since I had duel insurances my out of pocket would be covered on the special x-ray they were doing for a possibe implant that I was considering, and over 50% of the crown.
Great! I went ahead and did the procedures, 2 years later I tecieved a bill from a collections company, saying I owed snw several hundred dollars.
I called snw they daid that was correct and they had sent out billings to me. I had never recieved billings or phone calls about this they looked it up and an address had been entered into their computer incorrectly. They had never bothered to call either. I asked them about the charges. It was incorrect charges that should have been written off except supposedly 100.00 of the bill and they were going after me 2 years after the procedures were done. My insurance had changed shortly after I went to them, but I think my cleanings should have covered. They should have written the bill off after the had done some erroneous bookeeping as well as incompetently putting iny wrong address....funny the collection company they turned me over too found it no problem by looking me up probably in the white pages.
NEVER WILL I GO BACK, NEVER WOULD RECCOMEND.
out of 5 stars
