well, I have had a lot of "patches" or fillings on the surface of my teeth (from a previous dentisit) and Dr. Frohnmayer strongly suggested I get my upper teeth capped in white porcelain so they don't look spotty. So, that is what I am going to do! He was very friendly and chatty- great chairside manners I guess you'd say. The girls in the office all seemed competent and friendly.