I just came from Dr. baldassano's office and I must say it was as usual great. From Pat and Fran at the front desk to Dr. Bill and the staff I am always taken care of. Dr. Bill Baldassano has a really relaxingmaner and takes teh extra time to explain what I need, why and what the next steps will be. I have three children, all under 12 and he does the same for them. Even my 5 year old opens wide and smiles with Dr. Bill. I have had fillings, whitening, and tooth extractions all with great success.