office management tries to add unneeded procedures and sneak in unwanted products or services on your billing ! buyer beware !
! i keep receiving random bills for fake service dates and different money amounts due! six calls to office! the are polite on phone and apologetic but never have rectified the issue. one year later, still receiving bills and have to file a criminal complaint so my credit isn't affected by these false bills. my professional network also has shared other borrow stories regarding same office. hope this spares some of you!
About Front Desk: unethical and not capable of handling customer service issues or billing errors.