On first visit I was told cost of crown would be $938.00. Before my second visit I received billing statement for the amount of $938.00. On my second visit before procedure complete I had to pay office $469.00. I noticed on the billing statement that they estimated my insurance payment to be $422.00. I contacted Aetna and I was told that they mailed him a check for $714.00. Therefore, he received $1,283.00 for one simple crown. I asked Dr. Rickards if I was going to receive back the additional $245.00 and he was nasty and said NO. He also ripped the temporary crown from my mouth so hard that the build up broke off. I highly advise that you shop around for a more reasonable dentist. I found a dentist right down the road, who did my next crown for $400.00 total. This dentist was only concerned with his pocket book and not demonstrating the integrity of returning my money. BEWARE
About Front Desk: They were friendly on initial visit but once I discovered their billing errors, they ignored me upon the final visit. How SAD.
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