The office staff here is awesome. They are extremely friendly, helpful and make you feel as comfortable as possible considering you ARE in a dental office.
You can help yourself to a chilled water bottle in the lobby while you wait (which is never very long). There is a television in the lobby and you can also watch TV as you're getting your teeth cleaned.
Dr. Harris is great. All I've ever had done are some fillings, but I've never had any problems.