Review by
Smiling Patient
Stars:
1.0
on
2017-12-25
Link
Facilities:
Service:
Painless:
Results:
Cost:
After going to my initial appointment I went ahead and scheduled for the treatment plan but a few days later I decided to go for a second opinion elsewhere. I called the office to asked for my records to be sent to my other office. They told me i had to pick them up in person. I went that day and told the lady that I would call if I wanted to come back. I’m not being harassed by a collection agency because I missed an appointment. I emailed them and tried to explain what happened but they acted as if they didn’t care. They said they will be sticking to their policy. Mind you not only had I cancelled but I HAVE NEVER DONE THIS BEFORE.
save yourself the stress and go see Dr. Kizer on gtown pkwy. All of his staff is so friendly and when I rescheduled my appointment due to a work issue, they had no issues and still welcome me in their office to this day.
About Front Desk: My problem. The older lady there when I went in for my hardcopies is the one who is denying i didn’t cancel.
out of 
