Read review posted by Laurie on June 18, 2014, 12:03 p.m. for Dr. Alex Miller - Dentist

Dr. Alex Miller DDS - Dentist

1.0 based on 1 reviews

Rating out of 5 stars

White Pine, TN

Map & Address
Review by Stars: 1.0 on Link
Very brief, doesn't spend a long time with you. Thought he was nice until I was told by Sharon, the receptionist, that I was wasting their time asking more than once about implants and recommendations, knowing that they don't do implants. Well, as a client/patient, even though they don't do implants, I am still under their care as my dentist, so I didn't think I was wrong in asking about what will be the hugest, most extensive and EXPENSIVE dental decision of my life. Very ignorant of the doctor to allow his front desk staff voice negative opinions to the patients!

About Front Desk: Horrendous service here. Very unprofessional. I asked about options for dental work , and was told by the RECEPTIONIST that I was frustrating the office by my multiple questions and wasting their time! Yes, unbelievable, I know. SHARON is her name, and she apparently has way too much to say to the patients, as she is only a receptionist, but she chooses to voice her opinions and ultimately INSULT the patients! I am appalled. I have been going here for several years, and well as bringing my children there. She is very nice at first...one of the reasons I felt comfortable going there. But her true colors have come out! I was there today and was told that I'd be dropped as a patient and that I need to "follow through" with my dental work (which they are unable to perform as it requires a specialist) and so I should not continue to ask them any more questions about it?? HUH?? I thought as a patient it was my right to ask questions about my dental health. The dentist didn't seem to mind my questions, but this receptionist Sharon sure has a lot to say! I have never been spoken to in that way by any professional office staff member in my life. I am not done with this by a long shot! I am filing a formal complaint, but just wanted others to know how I've been treated at this office.

Front desk:

Hygiene rating:

About Hygienist: OK. A little brief. No flouride treatment offered.

Hygiene time: 15

I know this doctor: 4 years

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