Review by
Angry Customer
Stars:
2.0
on
2011-06-29
Link
Facilities:
Service:
Painless:
Results:
Cost:
BEWARE! I have had one of the worst experiences of my life. I needed to get my wisdom teeth removed and called several dentists in he area (zip code). When I called other dentists, my first question always is whether or not they accept my ins. The first 2 said no. Dr. Frazer's billing person said yes. I scheduled an appt. The day of the surgery, I was shocked that they charged me $600. The billing lady said that I could file it with my insurance for reimbursement. Since my fiance and I had already taken the time off, we went ahead and trusted her and paid. We were two months from our wedding and pulled from our wedding budget. After the surgery, I went back to work and called my insurance to find out what I needed to do to be reimbursed They said that I had not gone within the network and that they would not reimburse me. They told me that if I had gone with a dentist in the network that the dentist would not have been able to charge the patient the additional costs and they would have had to write it off if it went above the amount covered by the insurance. The insurance apologized and said that most dentists were honest. I made a huge mistake trusting the billing person. When I called afterward, she hung up on me.
out of 5 stars
