Dr. McCarty and his staff are very friendly from the moment you come in to the moment you leave. The receptionist always greeted me by name when I entered and the dental hygenists did my cleanings painlessly and were very friendly. I never felt like I was being "sold" dental treatments. I went in for twice a year cleanings and had one crown put in. Never had one problem with them and in fact, referred quite a lot of friends to them.