Our family went to another dentist for several years, and endured poor service, long waits, and high prices. We finally got tired of him and on the basis of a neighbor's recommendation, tried Dr. McDowell. I'm happy to say that he and his staff have been wonderful. They are friendly, efficient, and do a good job. When they've set an appointment for me, I've never had to wait more than a couple of minutes, and usually not that. I recommend them hightly.