I really liked the hygienist who cleaned my teeth but really didn't care for Kozlow. However, I was going to continue going just because I liked her. Well I won't be anymore.
My girlfriend has to wear a retainer every night to keep her bottom teeth straight. Kozlow said he could give her a permanent retainer on her bottom teeth that would be comfortable and fix the problem. It's basically just a small piece of metal that is attached to the back of the teeth.
Just a few hours after having it done her teeth had already shifted and were crooked again. When she went back to him he tried to play it off and act like they looked fine. Her teeth were also hurting real bad. He was a complete jerk about it and said that it was impossible for her teeth to have moved.
When she explained to him that her overnight retainer had previously kept her teeth straight he claimed that that was impossible too. After having the permanent retainer installed her overnight retainer no longer fits properly.
I give Kozlow 1 star because he did refund the money, however it was like pulling teeth to get him to do so and he was a complete ass about that too. He obviously doesn't stand behind his work so please don't waste your money.
My recommendation: find a different dentist.