this was the worst office staff I have experienced to date! And to top it off when I called to let the denist know how we were treated he said he did not have time for whiners and that I could go somewhere else. I watched the staff be rude to more than one patient and people had to wait for over an hour after their appointment time and be told "that is the way it is"! I was appreciative that when I called they got my daughter in the same day as an emergency, however if this cause them so much frustration then they should try a different approach. I called the referring dentist after this treatment and was told to call and speak to Dr. Care and let him know because he would not like this kind of office running. However upon speaking to him he was just as rude and said I should go somewhere else.