The receptionist is extremely rude!!! I had a crown put on a front tooth and he could NOT get it to match my other front tooth (or the rest of my teeth). The first one he put on was a JOKE. I could not believe that a reputable dentist would allow a patient to walk out of his office with teeth that look like that! He did redo the crown but it still doesn't match and I plan to go another dentist soon to have it fixed! He is very friendly but his long time receptionist or office manager is so rude she cancels out his friendliness.