Read review posted by dlp on March 11, 2015, 1:56 p.m. for Dr. Edward Hobbs - Dentist

Home TX Dallas

Read review posted by dlp on March 11, 2015, 1:56 p.m. for Dr. Edward Hobbs - Dentist

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Dr. Edward Hobbs DDS - Dentist

4.0 based on 3 reviews

out of 5 stars

Garland, TX

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Review by dlp Stars: 1.0 on 2015-03-11 Link

Facilities:

Service:

Painless:

Results:

Cost:

Horrible experience with this office during new patient visit. This is not a place for black folks to go. Staff was rude and I didn't even get to see the dentist. Instead, some man in dingy scrubs came in, stared, and left. He then allowed the receptionist and hygenist to run the place bu refusing to allow me to get a routine cleaning with routine bite wing xrays as I had requested during my initial call. Instead they insisted that I MUST get a $500 scaling treatment that I had just had done two months prior. They RUDELY told me if I don't have the scaling, they can't clean my teeth so I left and went back to my other dentist with no problem. Three months later, the rude receptionist "Shannon" had the nerve to bill me for an x-ray I didn't authorize. She kept calling my phone talking about I need to pay or an additional $20 late fee will be added. Late Fee???they did noting for me but abuse my insurance plan. The nerve of them...I will be making a complaint with the TSB.

About Front Desk: Shannon is a B and actually hung up on me when I called to discuss billing. That is so unprofessional. I will be letting Dr. Hobbs know how I was treated...that is, if there really is a Dr. Hobbs at that location.

About Hygienist: Very rude and unprofessional.

My Experience:

I know this doctor: 2014