Review by
HonestTruth
Stars:
2.0
on
2012-01-21
Link
Facilities:
Service:
Painless:
Results:
Cost:
One of the most unpleasant dealings I've had with a dental practice. The office is straight out of the 1980's. My experience began badly when dealing with the horrible receptionist Sue (who I believe is Magzen's wife). This woman is incredibly rude and unreasonable. She claims you can make appointments 3-4 weeks in advance, but if you call 5 weeks ahead of time she'll give you a hard time about being able to "fit you in." She also makes dealing with insurance companies a nightmare. They have a great scam going where they make you split your "first appointment" into three separate visits in order to be able to bill the insurance for the maximum possible rates, plus taking a co-pay each time. And don't expect to be able to pay with a debit or credit card, she only takes cash or check. As I previously mentioned, being unable to schedule these three appointments at one time meant it took over 2 months to get my teeth cleaned. Finally, despite making my checks out to "Dr. Thomas Magzen," I've never even met him. All of my work was done by Dr. Jeff (who is actually a pretty nice guy). I found the whole situation suspicious though. I would look elsewhere for your dental care.
out of 
