Review by
looking4agoodone
Stars:
2.5
on
2006-12-12
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had no problem with the dentist himself, my problem came from the office staff. I was charged upwards of $4000 for dental services I had never received. I was never shown a treatment plan or a breakdown of fees, and I had not scheduled an appointment to have the services done. They charged my financing company without my permission, and I was then obligated to pay the monthly payments and interest or my credit would be ruined. It took months to get this issue taken care of. The first person I dealt with in financing apparently was fired. She was the first person to tell me she would take care of this. After it wasn't taken care of (because she was fired), I had to call again and inquire about the status of the refund. I was then turned over to a male dental assistant who compared my situation to his own recent purchase of an engagement ring for his fiance. After arguing my point with him, he assured me the situation would be taken care of right away. When it wasn't, I was turned over to another person who did not return my calls when she would specifically tell me she would call me right back. She finally made things right when I personally showed up in the office unannounced, and said I would wait until something was done.
out of 
