I have only seen this Doctor once. But I can promise you this is my new dentist!! He and his staff are very friendly. He is extremely patient and gentle. I hate going to the dentist but it was worth it. I had a tooth removed and did not feel any pain. Not even in the next few days did I have any pain. I highly recommend Dr. Ferro mostly to those who have a fear of dentists. You will love him as much as I do.