Review by
Smiling Patient
Stars:
2.0
on
2013-02-11
Link
Facilities:
Service:
Painless:
Results:
Cost:
During that visit, the xrays revealed what Dr. Miller thought were tumors on my gums. The plan was to see if my previous dentist had old xrays to compare to the ones from this visit. After the comparison, Dr. Miller planned to recommend me to an oral surgeon for a possible biopsy. When I could not obtain previous xrays, I called to Dr. Miller's office and spoke with Debbie. The call was to get a recommendation for an oral surgeon. Debbie told me that Dr. Miller would have to evaluate me before he could recommend an oral surgeon. Debbie informed me that I would have to make another appointment to see Dr. Miller , just to get the recommendation. I tried over and over to explain to her that he had already evaluated me. She was very rude and told me that she would call me back after she'd talked to Dr. Miller. Debbie never called me back. In fact, I called back several times and Debbie answered the phone. Twice, she put me on "hold" and never returned to the call. Well, on day someone else answered, Cindy, she promised to call me back and guess what.....she never did. It's a scary thing to find out that you have tumors and someone wants to charge you AGAIN just to recommend you to a higher level of care. I found an oral surgeon own!