Dr. Hiroshige is friendly, honest, compassionate, and integrity-minded. I imagine she would be quite good at calming the fears of timid patients / children.
She has a terrific chairside manner; her procedures are thorough. She has always been very patient with me, answering all of my questions regarding dental procedures. I'm forever grateful for the times she helped me through some emergencies that took place at the end of the day/over the weekend.
She's not just in it for the money; Dr. Hiroshige wants her patients to get the best care possible, and assumes the role of identifying the best course of care for her patients. She has at times referred me to "the competition" for certain issues (example: while trained in endodontics, she typcially refers her patients to others -- not from her office -- who specialize in root canal procedures).
While the facilities don't necessarily carry the latest state-of-the-art equipment, I always feel like I have Dr. Hiroshige's complete attention. That kind of focus represents the highest form of customer service.
I believe her pricing is competitive with others in the area; I'd still keep her as my dentist if her fees were higher.