While I feel that Dr. Hughes is a very good, competent dentist, he has a terrible office staff. Be prepared to call many times because they never listen to their messages and they never return calls, and then they will act as if they never got any of your messages or calls. It has happen several times to me. I can understand if it was an isolated incident, but from my experiences it has happened numerous times over the course of 3 months. If you have a dental emergency it will take days to get a response from them. I had a tooth filled that died afterwards. They even told me to expect it. Once it died, and I was in pain and needed a root canal, I had a complex schedule and they were not accommodating at all and when I kept asking for the dentist to call me, he never did. I don't think they gave him any of my messages, or maybe they did, and he decided to let the office staff deal with my concerns.
About Front Desk: Not a good experience. They are good at contacting your insurance company so that the office will get paid.
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