My experiences with Dr. Rigby and his office staff have been very pleasant and positive. I recently had a teeth cleaning (along with digital x-rays) and had 5 cavities filled. Everyone (even the front desk staff) was very accomodating and friendly, and answered all my many questions. I asked about how they could find the cavities on the x-rays and the hygienist showed me how their system worked and what the images showed the dentist. They have flat screen TVs attached to the ceiling in every exam room, with behind-the-head headphones so you can listen and a remote so you can change the channel. I have had poor experiences with Novocaine, and informed both Dr. Rigby and his staff about this, and found out what my old dentist used that worked for me. I called them with the information and my call was returned both by one of the front desk ladies and by a hygenist, both of whom spoke to Dr. Rigby and reassured me that they use a stronger variety of the drug that worked for me. During my subsequent cavity filling appointment, Dr. Rigby and his assistant both continually asked if I was comfortable and stopped to administer more anesthetic when I had the slightest bit of discomfort. I would highly recommend Dr. Rigby to anyone.